Cancellation and Refund Policy

Introduction Hyderabad Telugu Bible Church (“we,” “our,” or “us”) is a not-for-profit organisation committed to transparency and accountability. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds may be considered.

1. Donations

1.1 Voluntary Contributions: All donations made to Hyderabad Telugu Bible Church are voluntary and non-refundable. By making a donation, you confirm that you understand and agree to this condition.

1.2 Errors in Donation Amount: If an error is made in the amount of a donation, please contact us within 07 days of the transaction date. We will review the request and, if appropriate, process a refund, subject to legal requirement.

1.3 Unauthorized Transactions: If you believe that an unauthorized transaction has occurred, please notify us immediately at [email protected]. We will investigate the matter and take appropriate action.

2. Event Registrations

2.1 Cancellation by Participants: If you have registered for an event and wish to cancel, please contact us at least 03 days before the event date. Refunds may be considered on a case-by-case basis and may be subject to an administrative fee.

2.2 Cancellation by Hyderabad Telugu Bible Church: If an event is cancelled by us, participants will be offered a full refund or the option to transfer their registration to another event.

3. Merchandise

3.1 Returns and Refunds: If you have purchased merchandise through our website or during an event, returns or refunds may be requested within 03 days of purchase. Items must be returned in their original condition with proof of purchase.

3.2 Defective Items: If an item is defective or damaged, please contact us immediately at [email protected] for a replacement or refund.

4. Payment Processing Fees:Please note that refunds may be subject to the deduction of applicable payment processing fees, depending on the payment method and platform used.

5. How to Request a Refund: To request a refund or cancellation, please contact us at:

Hyderabad Telugu Bible Church
Ground Floor, Capital O Navya Grand, Behind Udbhava Hospital, Miyapur, Hyderabad – 49
[email protected]
+91 9855 23 9855

Include the following details in your request:

• Full name
• Contact information
• Transaction date and amount
• Reason for the request

6. Changes to This Policy: We reserve the right to update this Cancellation and Refund Policy at any time. Any changes will be posted on our website with the effective date.
7. Contact Us: For any questions or concerns regarding this policy, please contact us:

Hyderabad Telugu Bible Church

Ground Floor, Capital O Navya Grand, Behind Udbhava Hospital, Miyapur, Hyderabad – 49
[email protected]
+91 9855 23 9855

Effective Date: 21 Jan 2025